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Support automation for digital products & communities

AI support agents for Discord, Telegram, Slack, WhatsApp and more

AskMe answers your repetitive support questions in every channel your community lives in, remembers each customer, and gets smarter from every conversation your team resolves — all from one dashboard. No code. Free to start.

Start free — no card
100+ teams already building with the beta

Meet users where they actually talk.

One agent across every channel — Discord and Telegram included, not bolted on.

Everything a lean team needs to stay on top of support

Three reasons AskMe fits digital products and online communities.

Self-improving

It gets smarter with every ticket

Per-customer memory plus learning from every resolution your team approves — it remembers each customer, not just your FAQs. No retraining, no prompt-tweaking.

Unified

One dashboard, every channel

Discord, Telegram, Slack, WhatsApp, Teams & Google Chat — plus GitHub & Linear. One agent, one place to improve it.

Fair pricing

Credits, not another seat-based subscription

Generous free monthly credits and credit packs that never expire. Pay for resolutions, not seats.

Memory & Learning

Agents That Get Smarter With Every Conversation

Your agents remember every customer and learn from every resolved conversation — improving automatically, with no manual tuning.

  • Remembers every customer

    Preferences, past issues, and context carry over between conversations — so returning customers never have to repeat themselves.

  • Learns from what works

    When your agent resolves a question well, it reuses that success as a proven example for similar questions in the future.

  • Improves on its own

    No retraining, no prompt tweaking, no data team. Your agents get sharper automatically as conversations add up.

Analytics & Observability

Know Exactly How Your Agents Perform

A live dashboard shows resolution rates, response times, and volume across every agent and channel — so you can prove impact and spot what to improve.

  • Resolution & response metrics

    Track resolution rate, average response time, total messages, and agents online — each with week-over-week deltas.

  • Filter by agent & channel

    Drill into any agent or channel over 7, 30, or 90 days to see exactly where conversations succeed.

  • Export in one click

    Download a CSV of your metrics to share ROI with stakeholders or dig deeper in your own tools.

How It Works

From zero to a support agent your community can talk to — in minutes.

01

Connect a channel

Invite the AskMe bot into your Discord server, Telegram group, Slack workspace, or WhatsApp — no migration, it works inside the community you already have.

02

Point it at your docs & past answers

Add your help docs, FAQs, and website — or the answers you've already written a hundred times. The agent grounds every reply in your real content.

03

It answers — and escalates the rest

Your agent resolves the repetitive questions instantly and hands the genuinely new ones to your team, on the same channel, with full context.

04

It learns from what you resolve

Every conversation your team resolves becomes a proven example — while you watch the resolution rate climb on your dashboard.

One agent, every channel

The same AskMe agent resolves a customer question on WhatsApp and a helpdesk ticket in a Slack thread — and it works exactly the same inside Discord and Telegram.

WhatsApp

Instant customer support

Order status, shipping, and account questions — answered 24/7, with escalation to your team when it's genuinely needed.

Slack

Helpdesk on autopilot

Step-by-step troubleshooting in threaded replies. No ticket, no wait — resolved right where the conversation happens.

Same agent, same setup — live on the channels your community actually uses.

DiscordTelegramMicrosoft TeamsGoogle ChatGitHubLinear

Built for the teams behind the community

However your users show up, AskMe meets them there.

SaaS

SaaS product community

"Our Slack and Discord blow up with the same onboarding questions. AskMe answers them instantly and pings us only when something's actually new."

Web3 & crypto

Token & NFT projects

"Our Discord and Telegram never sleep. AskMe handles the 'how do I stake' and 'when mint' questions 24/7 without a mod burning out."

Creators

Membership & courses

"Members ask 'where's module 3' every day. AskMe replies with the link and remembers who's who."

Dev tools

Indie dev tool

"Support lives in Discord, bugs live in GitHub and Linear. AskMe triages the first and files the rest where my team already works."

Community

Online community

"A 20k-member community run by two people. AskMe deflects the repetitive stuff so we can focus on the conversations that matter."

Gaming

Game communities

"Every patch update triggers the same wave of questions in our Discord. AskMe answers them 24/7 so our team can focus on the game, not the FAQ."

Proof

Teams ship support they're proud of

68%of tickets resolved automatically
faster first response
12 hrssaved per week

We were drowning in the same onboarding questions across Discord and Slack. AskMe now answers them in seconds — my two-person team only jumps in when something's genuinely new.

Founder · SaaS startup

Our Discord and Telegram never sleep, and neither did our mods. AskMe handles the repetitive questions 24/7 and gets sharper every week.

Community Lead · Web3 project

Setup took an afternoon. It remembers returning members and resolves most tickets before we even see them — our CSAT went up, not down.

Support Lead · Creator platform
100+ teams already building with the beta
Pricing

Pay for resolutions, not seats

Free monthly credits to start. Need more? Credit packs — one-time, and they never expire.

  • 50 free credits every month
  • Credit packs that never expire
  • No per-seat fees — ever

Sign Up during Beta, Get 150 Bonus credits

Join AskMe Studio during the beta period and claim 150 bonus credits on your first login.

Claim Your Beta Reward

Frequently Asked Questions

Will AskMe replace my support team?

No — it takes the repetitive questions off your plate so your team can focus on the conversations that actually need a human. AskMe answers what it's confident about and escalates everything else to you, on the same channel, with full context. You stay in control of what it can and can't handle.

Which messaging platforms does AskMe support?

AskMe supports 8 messaging platforms out of the box: WhatsApp, Slack, Discord, Telegram, Microsoft Teams, Google Chat, GitHub, and Linear. Build your AI agent once, then deploy it across any combination of these channels from a single dashboard.

How is my data handled?

All data is encrypted at rest and in transit. We never use your customer data to train our models. You own your data and can export it at any time.

How long does it take to set up an AI agent?

Most users have their first AI agent live and responding to messages within minutes. Our visual editor guides you through each step: name your agent, upload your knowledge base, choose your channels, and deploy. The visual editor handles the rest.

How much does it cost?

AskMe uses a simple credit-based model. Every user gets 50 free credits per month — enough for ~50 AI messages. Need more? Buy a credit pack starting at $19 for 500 credits. No subscriptions, no commitments. Purchased credits never expire.

Does it work inside my existing Discord or Telegram server?

Yes. You invite the AskMe bot into the Discord server, Telegram group, Slack workspace, or WhatsApp number you already use — there's no migration and no separate app for your members. It starts answering in the community you've already built.

Ready to Build Your AI Agent?

Get started in minutes. No credit card required.

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