AskMe is a SaaS platform that lets you create AI agents that respond to customers on Slack, Teams, Google Chat, Discord, Telegram, GitHub, Linear, and WhatsApp — from a visual dashboard, live in minutes.

How much does it cost?

We offer two plans — Starter and Pro — both 50% off during the beta. Your beta price is locked in for life, even after launch. For larger organizations, our Enterprise plan includes dedicated support and SLA.

Do I need technical skills?

AskMe is built for business teams. If you can write an email, you can build an AI agent. Our visual editor guides you through every step.

How is my data handled?

All data is encrypted at rest and in transit. We never use your customer data to train our models. You own your data and can export it at any time.

When does the beta start?

The beta is live now. Sign up to get instant access and start building your first AI agent today.

What is the difference between an AI agent and a chatbot?

Traditional chatbots follow rigid, pre-scripted rules and can only handle questions they were explicitly programmed for. AskMe builds true AI agents — autonomous assistants powered by large language models that understand context, reason through problems, and deliver natural, human-like conversations without requiring you to map out every possible scenario.

What exactly is an AI agent, and why would I need more than one?

An AI agent is an autonomous assistant trained on your data that holds natural conversations on your messaging channels. You might want multiple agents for different purposes — customer support on WhatsApp, IT help on Slack, sales qualification on Telegram. Each has its own personality, knowledge base, and channels.

What happens when I reach my message limit?

Your agents pause until the next billing cycle. You'll receive a notification before hitting the limit so you can upgrade if needed. Built-in spam detection protects your quota from abuse.

What if someone spams my AI agent?

AskMe includes built-in rate limiting and spam detection on every channel. Automated abuse is blocked before it reaches your agent, protecting your message quota.

How do I train my AI agent with my own data?

Simply upload your content — documents, FAQs, website URLs, or PDFs — through our visual editor. The agent uses Retrieval-Augmented Generation (RAG) to ground every response in your verified data, so it answers based on your actual content rather than making things up. You can update the knowledge base at any time and changes take effect immediately.

What happens when the AI agent can't answer a question?

When your AI agent encounters a question it can't confidently answer, it doesn't guess or hallucinate. Instead, it gracefully acknowledges its limitation and can be configured to escalate — for example, by collecting contact details for follow-up, redirecting to a resource, or handing off to a human team member on the same channel.

Can I customize the AI agent's personality and tone of voice?

Yes. AskMe lets you fully define your agent's personality, tone, and communication style through the visual editor. Set it to be formal or casual, warm or efficient, technical or plain-spoken — whatever matches your brand voice. You can also define guidelines for how the agent introduces itself and what boundaries it should respect.

Which messaging platforms does AskMe support?

AskMe supports 8 messaging platforms out of the box: WhatsApp, Slack, Discord, Telegram, Microsoft Teams, Google Chat, GitHub, and Linear. Build your AI agent once, then deploy it across any combination of these channels from a single dashboard.

Can I deploy one AI agent on multiple channels at the same time?

Absolutely. AskMe follows a build-once, deploy-everywhere approach. Create a single AI agent with one knowledge base and one set of behavior rules, then activate it on as many channels as you need — all simultaneously. Updates to the agent's knowledge or behavior are reflected instantly across every connected channel.

How long does it take to set up an AI agent?

Most users have their first AI agent live and responding to messages within minutes. Our visual editor guides you through each step: name your agent, upload your knowledge base, choose your channels, and deploy. The visual editor handles the rest.

Is AskMe GDPR compliant?

Yes. All data is encrypted at rest and in transit. We never use your data or your customers' conversations to train AI models. You retain full ownership and can request deletion at any time. Our infrastructure is designed to meet the requirements of the GDPR and the EU AI Act.

What use cases can I build with AskMe?

Common use cases include customer support automation, internal team assistants (HR, IT help desk), community management on Discord or Telegram, sales and lead qualification on WhatsApp, developer tooling with GitHub issue triage, and project management support via Linear. You can build any conversational agent that benefits from your custom knowledge base.

Does AskMe support multiple languages?

Yes. AskMe's AI agents can understand and respond in over 100 languages — including English, Italian, Spanish, French, German, Portuguese, Arabic, Chinese, Japanese, and many more. The agent automatically detects the language of incoming messages and responds in the same language, with no additional configuration required.

Microsoft Teams AI Agent: Automate Internal Support

Microsoft Teams is the workplace communication hub for over 320 million monthly active users. It is where employees collaborate, share files, attend meetings, and increasingly, where they go to get help. Deploying a Microsoft Teams AI agent for internal support transforms how your organization handles IT requests, HR questions, and operational inquiries, providing instant answers while reducing ticket volume dramatically.

The Internal Support Problem

Internal support teams, whether IT, HR, operations, or facilities, face the same challenge: a large percentage of incoming requests are routine questions with well-documented answers. Password resets, benefits inquiries, PTO policies, software access requests, and onboarding questions consume hours of specialist time every day.

Research shows that 40-60% of internal IT and HR support tickets are repetitive queries that could be resolved with existing documentation. An AI agent can handle these instantly, freeing specialists for complex work.

The result is a lose-lose situation: employees wait hours or days for simple answers while support specialists spend their expertise on tasks that do not require it.

What Is a Microsoft Teams AI Agent?

A Microsoft Teams AI agent is an intelligent bot that lives inside your Teams environment, available in channels, group chats, and direct messages. Powered by large language models and trained on your organization's knowledge base, it understands employee questions in natural language and provides accurate, contextual answers instantly.

Unlike traditional Teams bots that rely on rigid command structures, an AI-powered agent handles natural conversation. An employee can type "How do I request PTO?" or "What is the process for taking time off?" and get the same accurate answer.

Key Use Cases for Teams AI Agents

IT Support

IT support is one of the highest-impact use cases for Teams AI agents:

Password reset procedures and self-service guidance
Software installation and access request instructions
VPN and network connectivity troubleshooting
Hardware request processes
Security policy questions and compliance guidelines

HR and People Operations

PTO and leave policy details
Benefits enrollment and coverage questions
Expense reimbursement procedures
Performance review timelines and processes
Company handbook and policy inquiries

Employee Onboarding

Day-one setup guides and checklists
Tool and platform access instructions
Team structure and org chart navigation
Company culture and values information
Training resource recommendations

Operations and Facilities

Office location information and directions
Meeting room booking procedures
Travel policy and booking guidelines
Vendor and procurement processes
Emergency procedures and contacts

Setting Up a Teams AI Agent with AskMe Studio

AskMe Studio makes deploying a Microsoft Teams AI agent straightforward, even for organizations without dedicated AI or development teams:

Create your agent — Set up a new AI agent in AskMe Studio focused on internal support
Build the knowledge base — Upload your IT documentation, HR policies, onboarding materials, and operational procedures. The more comprehensive your knowledge base, the more queries your agent handles autonomously
Configure behavior — Set the agent's tone to match your company culture. Define response guidelines and boundaries
Set up escalation — Configure rules for when the AI should create a support ticket or notify a human specialist
Connect to Microsoft Teams — Enable the Teams integration and authorize the bot in your Microsoft 365 tenant
Deploy to channels — Add the bot to relevant Teams channels (IT help, HR questions, general support) and enable DM access
Announce and train — Let your organization know about the new AI assistant and provide guidance on how to interact with it

Benefits of Teams AI Agents for Organizations

Instant responses — Employees get answers in seconds instead of waiting hours for a support ticket response
24/7 availability — The AI agent is always available, supporting global teams across time zones and outside business hours
Reduced ticket volume — Automating routine queries typically reduces support ticket volume by 40-60%, letting your specialists focus on complex issues
Consistent answers — Every employee gets the same accurate, up-to-date information regardless of when they ask or which channel they use
Improved onboarding — New hires can find answers independently, reducing the burden on managers and buddies while accelerating time to productivity
Knowledge preservation — Your AI agent captures and delivers institutional knowledge that might otherwise be siloed in individual experts

Best Practices for Teams AI Agents

Start with One Department

Do not try to cover everything at once. Start with one department, typically IT or HR, build a comprehensive knowledge base for that area, and prove the value before expanding. Success in one area builds organizational buy-in for broader deployment.

Make It Discoverable

Your AI agent only helps if people use it. Pin it in popular channels, include it in onboarding materials, and have managers mention it when team members have questions. Consider naming it something memorable and on-brand.

Track What It Cannot Answer

Pay close attention to questions the AI agent cannot answer or answers incorrectly. These gaps reveal missing documentation and knowledge base opportunities. Fill them promptly to continuously improve coverage.

Keep Content Current

Assign ownership of the knowledge base to ensure it stays updated when policies change, new tools are adopted, or procedures are modified. Stale information erodes trust and reduces adoption.

Complement, Do Not Replace

Position the AI agent as a complement to your human support team, not a replacement. Make escalation to human specialists easy and seamless. Employees should always feel they can reach a person when they need one.

Security and Compliance Considerations

Deploying AI agents in enterprise environments requires careful attention to security:

Ensure your AI platform complies with your organization's data governance policies
Review what data is processed and stored, and where
Configure the agent to avoid sharing sensitive information like salary details, medical information, or confidential business data
Implement appropriate access controls for the knowledge base management
Conduct regular audits of AI agent conversations and responses

Measuring Success

Track these metrics to demonstrate the value of your Teams AI agent:

Ticket deflection rate — What percentage of questions are resolved by the AI without creating a support ticket?
Average resolution time — How much faster are employee questions being resolved?
Employee satisfaction — Are employees satisfied with the AI agent experience?
Knowledge base coverage — What percentage of incoming queries can the AI agent handle?
Specialist time saved — How many hours per week are IT and HR specialists saving on routine queries?

Get Started

A Microsoft Teams AI agent is one of the highest-ROI investments an organization can make in internal efficiency. AskMe Studio makes deployment simple and fast, with no coding required and full support for the Microsoft Teams ecosystem.

Stop letting routine questions consume your specialists' time. Deploy a Teams AI agent today and give your employees the instant, accurate support they deserve.