AskMe is a SaaS platform that lets you create AI agents that respond to customers on Slack, Teams, Google Chat, Discord, Telegram, GitHub, Linear, and WhatsApp — from a visual dashboard, live in minutes.

How much does it cost?

We offer two plans — Starter and Pro — both 50% off during the beta. Your beta price is locked in for life, even after launch. For larger organizations, our Enterprise plan includes dedicated support and SLA.

Do I need technical skills?

AskMe is built for business teams. If you can write an email, you can build an AI agent. Our visual editor guides you through every step.

How is my data handled?

All data is encrypted at rest and in transit. We never use your customer data to train our models. You own your data and can export it at any time.

When does the beta start?

The beta is live now. Sign up to get instant access and start building your first AI agent today.

What is the difference between an AI agent and a chatbot?

Traditional chatbots follow rigid, pre-scripted rules and can only handle questions they were explicitly programmed for. AskMe builds true AI agents — autonomous assistants powered by large language models that understand context, reason through problems, and deliver natural, human-like conversations without requiring you to map out every possible scenario.

What exactly is an AI agent, and why would I need more than one?

An AI agent is an autonomous assistant trained on your data that holds natural conversations on your messaging channels. You might want multiple agents for different purposes — customer support on WhatsApp, IT help on Slack, sales qualification on Telegram. Each has its own personality, knowledge base, and channels.

What happens when I reach my message limit?

Your agents pause until the next billing cycle. You'll receive a notification before hitting the limit so you can upgrade if needed. Built-in spam detection protects your quota from abuse.

What if someone spams my AI agent?

AskMe includes built-in rate limiting and spam detection on every channel. Automated abuse is blocked before it reaches your agent, protecting your message quota.

How do I train my AI agent with my own data?

Simply upload your content — documents, FAQs, website URLs, or PDFs — through our visual editor. The agent uses Retrieval-Augmented Generation (RAG) to ground every response in your verified data, so it answers based on your actual content rather than making things up. You can update the knowledge base at any time and changes take effect immediately.

What happens when the AI agent can't answer a question?

When your AI agent encounters a question it can't confidently answer, it doesn't guess or hallucinate. Instead, it gracefully acknowledges its limitation and can be configured to escalate — for example, by collecting contact details for follow-up, redirecting to a resource, or handing off to a human team member on the same channel.

Can I customize the AI agent's personality and tone of voice?

Yes. AskMe lets you fully define your agent's personality, tone, and communication style through the visual editor. Set it to be formal or casual, warm or efficient, technical or plain-spoken — whatever matches your brand voice. You can also define guidelines for how the agent introduces itself and what boundaries it should respect.

Which messaging platforms does AskMe support?

AskMe supports 8 messaging platforms out of the box: WhatsApp, Slack, Discord, Telegram, Microsoft Teams, Google Chat, GitHub, and Linear. Build your AI agent once, then deploy it across any combination of these channels from a single dashboard.

Can I deploy one AI agent on multiple channels at the same time?

Absolutely. AskMe follows a build-once, deploy-everywhere approach. Create a single AI agent with one knowledge base and one set of behavior rules, then activate it on as many channels as you need — all simultaneously. Updates to the agent's knowledge or behavior are reflected instantly across every connected channel.

How long does it take to set up an AI agent?

Most users have their first AI agent live and responding to messages within minutes. Our visual editor guides you through each step: name your agent, upload your knowledge base, choose your channels, and deploy. The visual editor handles the rest.

Is AskMe GDPR compliant?

Yes. All data is encrypted at rest and in transit. We never use your data or your customers' conversations to train AI models. You retain full ownership and can request deletion at any time. Our infrastructure is designed to meet the requirements of the GDPR and the EU AI Act.

What use cases can I build with AskMe?

Common use cases include customer support automation, internal team assistants (HR, IT help desk), community management on Discord or Telegram, sales and lead qualification on WhatsApp, developer tooling with GitHub issue triage, and project management support via Linear. You can build any conversational agent that benefits from your custom knowledge base.

Does AskMe support multiple languages?

Yes. AskMe's AI agents can understand and respond in over 100 languages — including English, Italian, Spanish, French, German, Portuguese, Arabic, Chinese, Japanese, and many more. The agent automatically detects the language of incoming messages and responds in the same language, with no additional configuration required.

Multi-Channel Customer Support: One AI Agent, Eight Platforms

Your customers are everywhere. They message you on WhatsApp, ask questions in Slack channels, seek help on Discord, create issues on GitHub, and expect support in Microsoft Teams. Managing separate solutions for each platform is expensive, inconsistent, and impossible to scale. Multi-channel customer support powered by a single AI agent solves this by deploying one intelligent assistant across all your communication platforms simultaneously.

The Multi-Channel Challenge

Modern businesses communicate with customers across a growing number of platforms. Each platform has its own expectations, user behaviors, and technical requirements. The challenges multiply quickly:

Inconsistent responses — Different agents on different platforms give different answers to the same question, eroding customer trust
Knowledge silos — Each platform's support knowledge lives in separate systems, making it impossible to maintain a single source of truth
Scaling costs — Staffing human agents across eight platforms with 24/7 coverage requires enormous resources
Training overhead — Every platform update, policy change, or product launch requires retraining across all channels
Fragmented analytics — Without unified reporting, you cannot see the full picture of your customer support performance

One AI Agent, Eight Platforms

The solution is elegantly simple: build one AI agent, train it once on your knowledge base, and deploy it everywhere. AskMe Studio supports eight platforms from a single configuration:

WhatsApp — Reach the 2+ billion users on the world's most popular messaging app
Slack — Support customers and employees in their collaboration workspace
Discord — Engage and support your community where they gather
Microsoft Teams — Serve enterprise customers and internal teams in their daily work environment
Google Chat — Support Google Workspace users in their native messaging tool
Telegram — Reach users on one of the fastest-growing messaging platforms globally
GitHub — Provide automated support in issues and discussions for developer-facing products
Linear — Integrate AI support into your project management workflow

How Multi-Channel AI Support Works

The architecture behind multi-channel AI support is built on three pillars:

Unified Knowledge Base

Your AI agent draws from a single knowledge base regardless of which platform the question comes from. Update your documentation once, and every platform reflects the change instantly. No more worrying about which channel has the latest information.

Platform-Aware Responses

While the knowledge is unified, the delivery adapts to each platform. A response on WhatsApp is concise and mobile-friendly. A response on Slack uses threads and formatting. A response on GitHub follows issue comment conventions. The same answer, optimized for each context.

Centralized Management

Manage all channels from a single dashboard. Monitor conversations, track performance metrics, update your knowledge base, and configure agent behavior, all from one place. No more switching between eight different admin panels.

Benefits of Unified Multi-Channel Support

Consistent Customer Experience

Whether a customer asks about your return policy on WhatsApp or in a Discord channel, they get the same accurate answer. This consistency builds trust and reduces confusion, especially for customers who interact with you across multiple platforms.

Dramatically Lower Costs

Instead of building and maintaining separate support solutions for each platform, you invest in one AI agent. The cost savings compound as you add more channels, because each new platform requires only a connection setup, not a whole new support infrastructure.

Organizations using unified multi-channel AI support report 45% lower total support costs compared to managing separate solutions per platform, while achieving higher customer satisfaction scores.

Faster Time to Coverage

When you launch on a new platform, your AI agent is immediately ready to serve customers with the full breadth of your knowledge base. No hiring, no training, no ramp-up period. Connect the channel and you are live.

Unified Analytics

See all your support interactions across all platforms in one view. Identify which channels generate the most queries, what topics are trending, and where your knowledge base has gaps. Cross-channel insights enable smarter decisions.

Implementation Strategy

Here is a proven approach to rolling out multi-channel AI support:

Phase 1: Core Channels

Start with your two highest-volume channels. For most businesses, this is WhatsApp and either Slack or your website chat. Build your knowledge base, train your agent, and validate performance on these core channels before expanding.

Phase 2: Expand to Community and Internal

Add Discord, Telegram, or Microsoft Teams based on where your community and team live. The same knowledge base powers these channels, so expansion is primarily a configuration exercise.

Phase 3: Developer and Project Platforms

For technical products, extend to GitHub and Linear. These platforms have unique interaction patterns that benefit from AI-powered assistance for issue triage, documentation queries, and project status updates.

Phase 4: Optimize and Refine

With all channels live, use cross-channel analytics to optimize your knowledge base, refine response styles per platform, and identify automation opportunities. Continuous improvement across all channels simultaneously is one of the key advantages of unified management.

Common Questions About Multi-Channel AI Support

Does Each Platform Need Different Content?

No. Your knowledge base is shared across all platforms. The AI agent adapts the format and style of responses to each platform automatically, but the underlying information is the same.

Can I Enable Different Platforms at Different Times?

Absolutely. Start with one platform and add more as you grow. Each platform integration is independent, so you can enable or disable channels without affecting others.

How Do I Handle Platform-Specific Features?

Good multi-channel platforms like AskMe Studio handle platform-specific features natively. For example, Slack thread responses, Discord channel permissions, WhatsApp message templates, and Teams app manifests are all managed within the platform configuration.

The Competitive Advantage

In 2026, customer expectations are clear: they want help where they are, when they need it, without friction. Businesses that offer consistent, intelligent support across every platform their customers use have a measurable competitive advantage in customer retention, satisfaction, and lifetime value.

Multi-channel AI support is no longer a nice-to-have. It is the standard that customers expect. AskMe Studio makes it achievable for businesses of any size, with one AI agent, one knowledge base, and eight platforms, ready in minutes.